Terms and Conditions
All users of this site agree that access to and use of this site are subject to the following terms and conditions and other applicable laws. Please do not use this site if you disagree with these terms and conditions.
The entire content included in this website,- www.pearlshine.co.uk, including but not limited to text, graphics or code, is copyrighted as a collective work under the copyright laws of the United Kingdom and is the property of PEARLS SHINE LTD, 56 Dawlish Mount, Leeds, England, LS9 9DY, Company number 14663438
The collective work includes works licensed to Pearl Shine © Copyright 2023. All Rights Reserved. Permission is granted to electronically copy and print hard copy portions of this site to place an order with Pearl Shine or purchase Pearl Shine products. In addition, you may display and, subject to any expressly stated restrictions or limitations relating to specific material, download or print portions of the material from the different areas of the site solely for your own non-commercial use, or to place an order with Pearl Shine or to purchase Pearl Shine products. Any other use, including but not limited to the reproduction, distribution, display or transmission of the content of this site, is strictly prohibited unless authorized by Pearl Shine. You further agree not to change or delete any proprietary notices from materials downloaded from the site.
All trademarks, service marks and trade names of Pearl Shine used on the site are trademarks or registered trademarks of Pearl Shine.
This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, Pearl Shine disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. Pearl Shine does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available is free of viruses or other harmful components. Pearl Shine does not make any warrants or representations regarding the use of the materials on this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise.
Limitation of Liability
Pearl Shine shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this site or the performance of the products, even if Pearl Shine has been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
In the event that a Pearl Shine product is mistakenly listed at an incorrect price, Pearl Shine reserves the right to refuse or cancel any orders placed for the product listed at the incorrect price. Pearl Shine reserves the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is cancelled, Pearl Shine shall issue a credit to your credit card account in the amount of the incorrect price.
Upon accessing the site and/or completing the registration or shopping process, these terms and conditions apply to you. These terms and conditions, or any part of them, may be terminated by Pearl Shine without notice at any time for any reason. However, the provisions relating to Copyrights, Trademark, Disclaimer, Limitation of Liability, Indemnification and Miscellaneous shall survive any termination.
Pearl Shine may deliver notice to you by email, general information on the site, or other reliable methods to the address you have provided to Pearl Shine.
All delivery schedules quoted below exclude Bank Holidays and depend on stock availability.
— Standard: £2.95 / 5 – 7 days
— Special Delivery (UK Only): £8.95 – Orders must be placed before 3 pm to qualify for next-day delivery before 2 pm.
— International (Europe): £9.95 – 7-14 Days
— International (Rest of World): £11.95 14-21 Days
We have special offer for free delivery. Please check the shop and product page.
Returns and Refunds
We want you to be delighted whenever you shop with us at Pearl Shine. But, occasionally, you may change your mind.
If you need to return an unused item, you can do so within 90 days for an exchange or refund as required. In this case, we will refund the monetary value of the returned items at the price you purchased them, not the delivery charges.
Under the EU Distance Selling Regulations, you have seven working days (from the day you receive your goods) to cancel the contract for your order with us. Please inform us in writing by emailing to customer-services@ pearlshine.co.uk or by calling us stating your wish to cancel the contract and ensuring you quote the order number in all correspondence.
Refunds will be issued for both the original purchase price and the delivery charge. If you have already received the goods, you will need to return the items at your cost (unless faulty). If you return part of your order, we will only refund you the original purchase price of the item(s).
The goods must be returned in the same condition as received and, if possible, with all packaging. Pearl Shine reserves the right to refuse a refund or exchange if the returned goods are deemed damaged, worn or tampered with. However, this does not affect your statutory rights.
If you are returning an item because of an error on our part or because it is faulty, we will be happy to refund your costs incurred in sending it back. Otherwise, you will be responsible for those charges. Please call us on 07360058886, and we will arrange to send you a free returns label.
Refunds can only be made to the original card of purchase. Refunds to a card other than the original can only be processed under the following circumstances:
– The original account details have expired
– The original account no longer exists
Please enclose the dispatch note inside the parcel giving the reason for the return, stating exactly whether you require a refund or exchange. Pack the parcel securely, reusing the original packaging if possible. Return the package to Pearl Shine via the Post Office. Please do not use a courier service. We cannot accept liability for goods that get lost or damaged in transit back to us. Please ensure you keep your proof of posting.
Pearls Shine Ltd,
56 Dawlish Mount
Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
By placing an order through our site or over the telephone, you warrant that you are over 18 years of age.
Use of Site
Harassment in any manner or form on the site, including via email, chat, or by use of obscene or abusive language, is strictly forbidden. Impersonation of others, including a Pearl Shine or other licensed employee, host, or representative, and other members or visitors on the site is prohibited. You may not upload to, distribute, or otherwise publish through the site any content which is libellous, defamatory, obscene, threatening, invasive of privacy or publicity rights, abusive, illegal, or otherwise objectionable, which may constitute or encourage a criminal offence, violate the rights of any party or which may otherwise give rise to liability or violate any law. You may not upload commercial content on the site or use the site to solicit others to join or become members of any other commercial online service or organization.
You agree to indemnify, defend, and hold harmless Pearl Shine, its officers, directors, employees, agents, licensors and suppliers (collectively the “Service Providers”) from and against all losses, expenses, damages and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the site using your Internet account.
To increase our visitors’ value, Pearl Shine may link to sites operated by third parties. However, even if the third party is affiliated with Pearl Shine, Pearl Shine has no control over these linked sites, all of which have separate privacy and data collection practices independent of Pearl Shine. These linked sites are only for your convenience; therefore, you access them at your own risk. Nonetheless, Pearl Shine seeks to protect the integrity of its website and the links placed upon it and therefore requests any feedback on not only its site but for sites it links to (including if a specific link does not work).